{"id":205,"date":"2021-03-04T11:11:31","date_gmt":"2021-03-04T16:11:31","guid":{"rendered":"https:\/\/www.montclair.edu\/25live\/?page_id=205"},"modified":"2025-02-03T13:16:15","modified_gmt":"2025-02-03T18:16:15","slug":"approve-deny-tasks","status":"publish","type":"page","link":"https:\/\/www.montclair.edu\/25live\/approve-deny-tasks\/","title":{"rendered":"Approve or Deny Tasks"},"content":{"rendered":"<p>Tasks are event requests for the locations or resources you manage. Since you are a <strong>Scheduler<\/strong> in the 25Live system, you have an obligation to closely monitor Tasks so you can respond to requests. It is a best practice that all Schedulers within the University respond to requests within <strong>48 hours<\/strong>. All Schedulers should sign in to 25Live on a daily basis.<\/p>\n<p>Log into\u00a0<a href=\"http:\/\/www.montclair.edu\/nest\">NEST<\/a>\u00a0using your University NetID and password.<\/p>\n<p><a href=\"https:\/\/www.montclair.edu\/25live\/wp-content\/uploads\/sites\/241\/2025\/01\/NEST-Login-photo.png\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.montclair.edu\/25live\/wp-content\/uploads\/sites\/241\/2025\/01\/NEST-Login-photo.png\" alt=\"NEST dashboard screen with red arrow pointing at the &quot;LOG IN&quot; button\" width=\"666\" height=\"328\" \/><\/a><\/p>\n<p>Navigate to the <strong>NEST Dashboard Sidebar Menu<\/strong> and select the <strong>25Live<\/strong> link.<\/p>\n<p><a href=\"https:\/\/www.montclair.edu\/25live\/wp-content\/uploads\/sites\/241\/2025\/01\/NEST-Dashboard-25Live.png\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.montclair.edu\/25live\/wp-content\/uploads\/sites\/241\/2025\/01\/NEST-Dashboard-25Live.png\" alt=\"NEST dashboard logged-in homepage with white arrow pointing at the 25Live application link on the sidebar menu\" width=\"666\" height=\"296\" \/><\/a><\/p>\n<p>You can also go to <a href=\"https:\/\/25live.collegenet.com\/pro\/montclair\">https:\/\/25live.collegenet.com\/pro\/montclair<\/a> and sign in with your NetID and NetID password. Note: the preferred browsers are Firefox and Chrome.<\/p>\n<p><a href=\"https:\/\/www.montclair.edu\/25live\/wp-content\/uploads\/sites\/241\/2025\/01\/25Live-login-screen.png\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.montclair.edu\/25live\/wp-content\/uploads\/sites\/241\/2025\/01\/25Live-login-screen.png\" alt=\"25Live Sign in\" width=\"260\" height=\"209\" \/><\/a><br \/>\n**Note: Clicking on images on this page will make them larger<\/p>\n<div class=\"prpl-row\"><div class=\"prpl-column three-fourths\"><strong>Tasks (#)<\/strong> will appear on the upper-right hand side of the 25Live banner. The number that appears in the parenthesis is the number of new pending tasks you have in your queue.<\/div><div class=\"prpl-column one-fourth\"><a href=\"https:\/\/www.montclair.edu\/25live\/wp-content\/uploads\/sites\/241\/2025\/02\/Tasks.png\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.montclair.edu\/25live\/wp-content\/uploads\/sites\/241\/2025\/02\/Tasks.png\" alt=\"Tasks in 25Live\" width=\"148\" height=\"61\" \/><\/a><\/div><\/div><br \/>\nYou will also see the <strong>Tasks<\/strong> box at the top of the center column. This box will show you all pending event requests.<\/p>\n<p><a href=\"https:\/\/www.montclair.edu\/25live\/wp-content\/uploads\/sites\/241\/2025\/02\/Task-Box-on-Dashboard.png\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.montclair.edu\/25live\/wp-content\/uploads\/sites\/241\/2025\/02\/Task-Box-on-Dashboard.png\" alt=\"Tasks box in 25Live\" width=\"404\" height=\"160\" \/><\/a><\/p>\n<ul>\n<li><strong>Outstanding Tasks<\/strong> \u2013 Tasks assigned to you and due within a time span that covers the past 30 days through the next 30 days.<\/li>\n<li><strong>Flagged Tasks<\/strong> \u2013 Tasks assigned to you that you have not completed or you flagged for further attention.<\/li>\n<\/ul>\n<p>Note: Assignment tasks will always have a response by the date that is the day the event was created unless a user manually manipulates the date.<\/p>\n<p>Click either <strong>Outstanding Tasks<\/strong> or <strong>Flagged Tasks<\/strong> to review requests. This will take you to your Tasks overview.<\/p>\n<p><a href=\"https:\/\/www.montclair.edu\/25live\/wp-content\/uploads\/sites\/241\/2025\/02\/Task-Approve-Deny.png\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.montclair.edu\/25live\/wp-content\/uploads\/sites\/241\/2025\/02\/Task-Approve-Deny.png\" alt=\"Outstanding and flagged tasks in 25Live\" width=\"532\" height=\"169\" \/><\/a><\/p>\n<ul>\n<li>Events are divided into multiple tasks in this view with a separate task associated with each location requested for every pending event request. While you can Approve and Deny location assignments in this view, it is recommended that you review the event as a whole instead.<\/li>\n<li>To review the entire event request, click on the event title in the Event column on the left.<\/li>\n<\/ul>\n<p>Note: Users are only able to request locations that were available at the time they made the request. It is possible that you have assigned a location already and it is no longer available for the event request you are now viewing.<\/p>\n<p>The default display of the Task List is by order of submission from the requestors so you know who asked for a location or resource first. They can then be assigned as first-come, first-serve. However, you can also re-sort the list by clicking on various columns.<\/p>\n<p>From the Select Object dropdown menu, you can also view <strong>Overdue<\/strong>, <strong>Flagged<\/strong>, <strong>Completed<\/strong>, or <strong>Assigned By You<\/strong> Tasks.<\/p>\n<p><a href=\"https:\/\/www.montclair.edu\/25live\/wp-content\/uploads\/sites\/241\/2025\/02\/Select-Object-Tasks.png\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.montclair.edu\/25live\/wp-content\/uploads\/sites\/241\/2025\/02\/Select-Object-Tasks.png\" alt=\"Select object dropdown in 25Live\" width=\"434\" height=\"203\" \/><\/a><\/p>\n<div class=\"prpl-row\"><div class=\"prpl-column two-thirds\">Once you <strong>Approve<\/strong>\u00a0or <strong>Deny<\/strong> the request, you should change the <strong>Event State<\/strong> from <strong>Tentative<\/strong> to reflect whether or not the event was <strong>Confirmed<\/strong> or <strong>Denied<\/strong>.<\/div><div class=\"prpl-column one-third\"><a href=\"https:\/\/www.montclair.edu\/25live\/wp-content\/uploads\/sites\/241\/2025\/02\/Event-State-box.png\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.montclair.edu\/25live\/wp-content\/uploads\/sites\/241\/2025\/02\/Event-State-box.png\" alt=\"Event state dropdown menu in 25Live\" width=\"100\" height=\"174\" \/><\/a><\/div><\/div>\n<ul>\n<li><strong>Confirmed<\/strong> \u2013 Request for location is approved.<\/li>\n<li><strong>Denied<\/strong> &#8211; Use Denied when you want to deny the space requested for an event. Upon notification of the denial, this option will allow the original requestor to go back into their event request and choose another location and resubmit it.<\/li>\n<li><strong>Canceled<\/strong> &#8211; Use Cancelled when an event has been canceled, and will not take place at all.<\/li>\n<li><strong>Sealed<\/strong> &#8211; Do not use this Event State. Sealed will lock an event which will prevent anyone (even the scheduler) from being able to edit it.<\/li>\n<\/ul>\n<p>Exception: If the event contains multiple location requests, some of which you do not manage, do not change the Event State. The last scheduler should change the Event State after all pending Tasks are reviewed.<\/p>\n<p>Clicking on the event title will take you to the <strong>Event<\/strong> tab and display all tasks related to the event request you are viewing. You can look at the full details by clicking on the <strong>Details<\/strong> tab. You can also expand the tasks listed by clicking the + to the right of each task.<\/p>\n<p><a href=\"https:\/\/www.montclair.edu\/25live\/wp-content\/uploads\/sites\/241\/2025\/02\/Task-List-Page-of-event-new.png\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.montclair.edu\/25live\/wp-content\/uploads\/sites\/241\/2025\/02\/Task-List-Page-of-event-new.png\" alt=\"Event details tab in 25Live\" width=\"731\" height=\"216\" \/><\/a><\/p>\n<ul>\n<li>If all the details look good, you can approve the entire event request by clicking <strong>More<\/strong> <strong>Actions<\/strong> under the Task List tab and then Assign All. Or you can Assign some and Deny others by expanding individual locations. Change the <strong>Event<\/strong> <strong>Status<\/strong> from <strong>Tentative<\/strong> to <strong>Confirmed<\/strong> when you are finished.<\/li>\n<li>You can also edit event details with the Event Wizard by clicking <strong>Edit Event<\/strong>.<\/li>\n<li>After confirming an event request, it is best practice to send a confirmation email to the requestor. Confirmation emails are sent by clicking <strong>Email Event Details<\/strong> under the <strong>More Actions<\/strong> dropdown.<\/li>\n<\/ul>\n<p><strong>Scheduler Name<\/strong><br \/>\nAs you will notice from the list of Tasks, the Scheduler of each separate Task is most likely going to be the person that placed the request. 25Live defaults most event requests to the name of the Requestor. If you would like to update the Schedulers name to your own, do the following:<\/p>\n<ul>\n<li>Click on the <strong>Edit Event<\/strong> icon <a href=\"https:\/\/www.montclair.edu\/25live\/wp-content\/uploads\/sites\/241\/2025\/02\/Edit-Event-Button.png\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.montclair.edu\/25live\/wp-content\/uploads\/sites\/241\/2025\/02\/Edit-Event-Button.png\" alt=\"Edit event button in 25Live\" width=\"92\" height=\"38\" \/><\/a><\/li>\n<li>A summary of the event request will appear on the left-hand side of the screen. Click on the <strong>Scheduler Name<\/strong> and make the appropriate update.<\/li>\n<li><strong>Save<\/strong>.<\/li>\n<\/ul>\n<p><strong>Notification Email<\/strong><br \/>\nRequestors will not automatically be notified of your status update of <strong>Approved<\/strong> or <strong>Denied<\/strong>. You must email them separately so they are made aware of the status as soon as you have updated it.<br \/>\n<div class=\"prpl-row\"><div class=\"prpl-column one-fourth\"><a href=\"https:\/\/www.montclair.edu\/25live\/wp-content\/uploads\/sites\/241\/2025\/02\/More-Actions-Menu-new.png\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.montclair.edu\/25live\/wp-content\/uploads\/sites\/241\/2025\/02\/More-Actions-Menu-new.png\" alt=\"Email event details option in 25Live\" width=\"1204\" height=\"62\" \/><\/a><\/div>\n<p>&nbsp;<\/p>\n<div class=\"prpl-column three-fourths\"><a href=\"https:\/\/www.montclair.edu\/25live\/wp-content\/uploads\/sites\/241\/2025\/02\/Email-Event-Details.png\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.montclair.edu\/25live\/wp-content\/uploads\/sites\/241\/2025\/02\/Email-Event-Details.png\" alt=\"Email event details page in 25Live\" width=\"904\" height=\"383\" \/><\/a><\/div><\/div>\n<ul>\n<li>To send a notification email, go to the More Actions dropdown, and click on <strong>Email Event Details<\/strong>.<\/li>\n<li>Make sure to select a recipient, usually just the Requestor, by clicking the appropriate checkbox. Additional Recipients may also be added.<\/li>\n<li>A \u2018best practice\u2019 recommended by many schedulers is to include the word \u2018DENIED\u2019 in the Subject line if you have denied the request. By appearing in the subject line, it is very clear to the Requestor there was a problem with the request.<\/li>\n<li>Enter your text in the <strong>Message Body<\/strong> to clarify the status of the event for the requestor and\/or scheduler, both room and resources where applicable as well as any other details you need to confirm. It is recommended that you select the option to Include Event Details in the body of the message.<\/li>\n<li>Under <strong>Attach<\/strong> click on a relevant attachment to send a PDF with all the details. It is strongly recommended you use Event Confirmation (Related). You can also add additional attachments if you choose to do so. It is also recommended that you Attach an iCal File so the recipients can easily create an event in their Outlook Calendar.<\/li>\n<li>Check off the <strong>Include event details in the body of the message<\/strong> so the email notification includes all of the original details of the request.<\/li>\n<li><strong>Send<\/strong>.<\/li>\n<\/ul>\n<p>If you have questions about using 25Live, please email <a href=\"mailto:25live@mail.montclair.edu\">25Live@montclair.edu<\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Tasks are event requests for the locations or resources you manage. Since you are a Scheduler in the 25Live system, you have an obligation to closely monitor Tasks so you can respond to requests. It is a best practice that all Schedulers within the University respond to requests within 48 hours. All Schedulers should sign [&hellip;]<\/p>\n","protected":false},"author":259,"featured_media":195,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"inline_featured_image":false,"footnotes":""},"class_list":["post-205","page","type-page","status-publish","has-post-thumbnail","hentry"],"_links":{"self":[{"href":"https:\/\/www.montclair.edu\/25live\/wp-json\/wp\/v2\/pages\/205","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.montclair.edu\/25live\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.montclair.edu\/25live\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.montclair.edu\/25live\/wp-json\/wp\/v2\/users\/259"}],"replies":[{"embeddable":true,"href":"https:\/\/www.montclair.edu\/25live\/wp-json\/wp\/v2\/comments?post=205"}],"version-history":[{"count":18,"href":"https:\/\/www.montclair.edu\/25live\/wp-json\/wp\/v2\/pages\/205\/revisions"}],"predecessor-version":[{"id":854,"href":"https:\/\/www.montclair.edu\/25live\/wp-json\/wp\/v2\/pages\/205\/revisions\/854"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.montclair.edu\/25live\/wp-json\/wp\/v2\/media\/195"}],"wp:attachment":[{"href":"https:\/\/www.montclair.edu\/25live\/wp-json\/wp\/v2\/media?parent=205"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}