Marketing – Feliciano School of Business /business Tue, 03 Feb 2026 18:42:40 +0000 en-US hourly 1 https://wordpress.org/?v=6.7.1 Professor Mann Advances Community-Engaged Learning Through HEAL Fellowship /business/2026/01/27/professor-mann-advances-community-engaged-learning-through-heal-fellowship/ /business/2026/01/27/professor-mann-advances-community-engaged-learning-through-heal-fellowship/#respond Tue, 27 Jan 2026 16:38:51 +0000 /business/?p=4406 Dr. Manveer Mann, Associate Professor in the Marketing department, has been selected as a recipient of Montclair’s HEAL Fellowship, a university-wide initiative that supports faculty leadership in higher education. Through this fellowship, Dr. Mann is leading efforts to deepen and expand community-engaged teaching and learning across the university, reinforcing Feliciano’s commitment to integrating meaningful, real-world experiences into the curriculum.

As part of her HEAL Fellowship project, Scaling Up, Serving More: Expanding Faculty Engagement in Community-Engaged Teaching and Learning, Dr. Mann is partnering with campus offices and academic departments to advance two core initiatives. First, she is developing workshops focused on community-engaged pedagogy to increase awareness, build faculty expertise, and support the effective integration of community-based learning into courses. She is also creating a shared resource library that will serve as a centralized knowledge base for community-engaged teaching and learning materials.

In addition, Dr. Mann is designing a framework to connect MSU faculty with a network of community partners and projects, making it easier to embed service-learning and community-based experiences into courses. Together, these initiatives aim to strengthen faculty collaboration and ensure that students gain hands-on learning opportunities that connect academics to real-world application.

The HEAL Fellowship also supports other faculty-led initiatives, including projects led by Dr. Elenice DeSouza Oliveira, whose work focuses on fostering a sustainable culture of human flourishing and student well-being across academic communities, and Dr. Peter Hosick, whose initiative advances physical activity as a vital component of student health and success through campus-wide wellness programming. Collectively, the HEAL Fellows’ work advances Ʒ˸ University’s mission to foster sustainable, intentional, and measurable approaches to student success, wellness, and development across the academic community.

Learn more about the HEAL Fellows

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How to Avoid Overspending: Holiday Budget Advice from Dr. Chatterjee /business/2025/12/08/how-to-avoid-overspending-holiday-budget-advice-from-dr-chatterjee/ /business/2025/12/08/how-to-avoid-overspending-holiday-budget-advice-from-dr-chatterjee/#respond Mon, 08 Dec 2025 20:10:02 +0000 /business/?p=4374 In WalletHub’s 2025 Holiday Budgets by City , Dr. Patrali Chatterjee, Chair and Professor of the Marketing department, offered expert guidance to help consumers navigate the financial pressures of the holiday season. Drawing on her research in consumer behavior and digital marketing, Dr. Chatterjee emphasized the importance of intentional planning, encouraging individuals to set a clear seasonal spending cap and create category-specific sub-budgets for gifts, food, travel, and charitable giving. She also highlighted the often-overlooked “hidden costs” of the holidays, such as work-related events, shipping fees, taxes, and small but meaningful obligations to caregivers or teachers.

Dr. Chatterjee warned against impulse purchases influenced by digital promotions, recommending a 24-hour “cooling-off period” before buying items prompted by social media ads. She noted that economic uncertainty, shaped by tariffs, layoffs, and fiscal conditions, has increased consumers’ value-conscious behavior, making “quality over quantity” a prevailing mindset this season. She cautioned families to approach credit cards and “Buy Now, Pay Later” plans with care, reminding them that future payments represent real reductions to their current budgets.

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Dr. Chatterjee Shares Smart Credit Card Strategies for International Travelers /business/2025/10/27/4339/ /business/2025/10/27/4339/#respond Mon, 27 Oct 2025 15:14:45 +0000 /business/?p=4339 In a on choosing credit cards for international travel, Dr. Patrali Chatterjee (Chair and Professor in the Department of Marketing, outlined key considerations for travelers navigating global payments. She emphasized the importance of selecting credit cards with no foreign transaction fees and wide international acceptance, noting that U.S. banks often charge 2–4% per purchase abroad, costs that quickly add up. Dr. Chatterjee also cautioned against relying solely on American Express or Discover cards, which face limited acceptance outside major cities, and instead recommended Visa or Mastercard with EMV chip and contactless functionality. She identified common mistakes, such as failing to notify banks about travel plans or overlooking global fraud protection, and underscored the need for travelers to verify whether their cards will function in restricted countries like Cuba, Iran, or Russia.

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Feliciano Alumna Inspires Students in Creativity in Marketing Class /business/2025/10/17/feliciano-alumna-inspires-students-in-creativity-in-marketing-class/ /business/2025/10/17/feliciano-alumna-inspires-students-in-creativity-in-marketing-class/#respond Fri, 17 Oct 2025 13:36:14 +0000 /business/?p=4323 The Feliciano School of Business was happy to welcome back Nina Russo ’18, founder of Nina Media, to campus on October 16th. Russo, who launched her own advertising agency after a successful career with brands such as Nickelodeon and Calvin Klein, met with students in two sections of the Creativity in Marketing course led by Associate Teaching Professor Steve Sherman.

During her visit, Nina shared insights from her journey of building a full-service agency from the ground up, emphasizing the importance of creativity, adaptability, and authenticity in today’s competitive marketing landscape. Her story resonated deeply with students, many of whom are preparing to enter the ever-evolving world of advertising and brand strategy.

 

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Avoid Costly Mistakes at the Rental Counter: Expert Guidance from Dr. Chatterjee /business/2025/09/17/avoid-costly-mistakes-at-the-rental-counter-expert-guidance-from-dr-chatterjee/ /business/2025/09/17/avoid-costly-mistakes-at-the-rental-counter-expert-guidance-from-dr-chatterjee/#respond Wed, 17 Sep 2025 17:15:43 +0000 /business/?p=4160 Dr. Patrali Chatterjee, Chair and Professor in the Department of Marketing, shared key insights on when it makes sense to purchase rental car insurance in a recent . She explained that while most U.S. drivers are covered through personal auto insurance or credit card benefits, gaps and uncertainty often push travelers toward buying costly and sometimes redundant coverage at the rental counter. Dr. Chatterjee emphasized common mistakes, such as not checking existing policies, overlooking fine print, or failing to document a car’s condition, and highlighted the pressure tactics rental agents use to upsell insurance. Her recommendation: the most cost-effective strategy is to plan ahead and layer coverage from personal insurance, credit cards, unions, or third-party providers.

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Marketing Student Grace Farro Excels as Top-Performing Intern at ADP /business/2025/08/27/marketing-student-grace-farro-excels-as-top-performing-intern-at-adp/ /business/2025/08/27/marketing-student-grace-farro-excels-as-top-performing-intern-at-adp/#respond Wed, 27 Aug 2025 17:41:01 +0000 /business/?p=4101 Grace Farro, a Marketing student at the Feliciano School of Business, embarked on a digital sales internship at ADP this summer where she gained valuable mentorship, developed strong sales skills, and acquired hands-on experience in a fast-paced professional environment. As a member of the Client Outbound team, she engaged with small business executives to introduce ADP’s HR and compliance solutions.

Her efforts were recognized nationally when she was named a Top Performer among interns during one of the program’s most competitive weeks for qualifying leads. Throughout the internship, she also built proficiency in Salesforce CRM, using it to track client interactions and conduct in-depth opportunity research. Congratulations Grace on this amazing experience!

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Dr. Mann Discusses National Boycotts Targeting Major Retailers Over DEI Rollbacks /business/2025/04/17/dr-mann-discusses-national-boycotts-targeting-major-retailers-over-dei-rollbacks/ /business/2025/04/17/dr-mann-discusses-national-boycotts-targeting-major-retailers-over-dei-rollbacks/#respond Thu, 17 Apr 2025 17:14:51 +0000 /business/?p=3941 Dr. Manveer Mann, Associate Professor in the Marketing department, was cited in an discussing the effectiveness of economic boycotts and their impact on consumer behavior. This article examines the “24-Hour Economic Blackout” that was organized by The People’s Union on February 28, 2025 to protest major companies including Target, Walmart, and Best Buy, for scaling back their diversity, equity, and inclusion (DEI) initiatives.

The boycott encouraged consumers to avoid spending at major retailers and instead support small, local businesses. The same group planned additional economic blackouts, including a boycott of Amazon from March 7-14. Nestlé from March 21 to 28, and most recently Walmart again from April 7 to 14. Another blackout can be anticipated for April 18 on General Mills.

Dr. Manveer Mann notes that while boycotts have occurred historically, broad economic blackouts like this are rare and hard to measure in terms of effectiveness. Research suggests that only a small, motivated segment of consumers usually participates, making large-scale impact uncertain. Ultimately, it remains to be seen whether this economic blackout will lead to meaningful change or be remembered as a symbolic gesture.

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Loud Budgeting: A Gen Z-Driven Trend Reshaping Consumer Behavior /business/2025/03/31/3920/ /business/2025/03/31/3920/#respond Mon, 31 Mar 2025 18:15:07 +0000 /business/?p=3920 Dr. Patrali Chatterjee, Chair and Professor in the Marketing department, provided expert insights on the effectiveness and implications of loud budgeting in a recent . The piece explores the growing trend of loud budgeting, a social media-driven movement that encourages people to be vocal about their financial limitations and spending priorities. In contrast to the quiet luxury trend, loud budgeting promotes financial transparency and helps individuals avoid peer pressure to overspend.

Dr. Chatterjee identified this trend as a response to economic pressures such as rising living costs and inflation, particularly among young adults. Dr. Chatterjee emphasized that loud budgeting not only normalizes responsible spending but also presents opportunities and challenges for brands. While businesses can leverage this trend to connect with budget-conscious consumers, they must be cautious about focusing too much on affordability, which could erode profit margins or attract customers with little brand loyalty.

Dr. Chatterjee also compared loud budgeting to conspicuous consumption, explaining that both trends serve as social signals. While traditional conspicuous consumption is about displaying wealth, loud budgeting showcases financial responsibility, particularly among Gen Z consumers, who are driving the trend. Dr. Chatterjee’s insights provide valuable perspectives on the intersection of consumer behavior, marketing strategy, and economic trends.

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Addressing Efficiency and Length of Food Supply Chains /business/2025/02/10/addressing-efficiency-and-length-of-food-supply-chains/ /business/2025/02/10/addressing-efficiency-and-length-of-food-supply-chains/#respond Mon, 10 Feb 2025 16:26:49 +0000 /business/?p=3624 In 2013 a London supermarket called Tesco sold beef tainted with horsemeat, launching a scandal in the U.K. Feliciano School of Business Marketing Professor Archana Kumar uses this case in her classes to illustrate how long and inefficient food supply chains lead to its breakdown. “It was difficult to trace where the contamination occurred,” says Kumar. That single mishap was the tipping point that led consumer demand to know the origin of their food.

The importance of local produce to consumers’ health, their communities and the environment drives Kumar’s research. She addresses consumer’s views on local produce and marketing strategies that attract consumers, especially health-conscious millennials.

Her goal is to increase visibility of and demand for local produce, a growing concern of her students.

“There are many benefits to investing in a local food system, like fewer intermediaries, local farmers generate local jobs, and local food is healthier and more nutritious than conventional produce. Overall, it’s good for the individual, community and for the environment,” says Kumar.

The growing desire to increase the efficiency of food supply chains by shortening them can be credited, at least in part, to the younger generation. “The millennial generation is at the forefront of demanding sustainability and open and ethical practices from retailers,” says Kumar.

By sharing their interests in emerging trends and the hottest retailers students also help fuel Kumar’s research projects. “Many times, the idea for research comes from my students,” says Kumar. “They help me understand what the bigger social demographic trends are. Students are right there at the forefront.”

The benefits of such a relationship are mutual. Kumar asks students to share their consumer experiences then shares her findings with them, giving students a glimpse into the research process. “I usually talk to my students about my research. I value their feedback,” Kumar says. “How do you start thinking about it? You have your goal, you draw your plan, you develop your hypothesis. I’m helping them think along those lines. Then, I bring in my project, tell them this is the state of the art, and ask their opinion.”

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Dr. Chatterjee Discusses the Impact of Price Protection Policies /business/2025/01/23/dr-chatterjee-discusses-the-impact-of-price-protection-policies/ /business/2025/01/23/dr-chatterjee-discusses-the-impact-of-price-protection-policies/#respond Thu, 23 Jan 2025 18:26:10 +0000 /business/?p=3590 Dr. Patrali Chatterjee, Chair and Professor of Marketing at the Feliciano School of Business, was featured in about the Best Credit Cards for Price Protection.

Retailers use price-match guarantees to compete by matching or beating competitors’ prices, which significantly influences consumer behavior. These guarantees enhance the perceived value of a retailer and can reduce consumers’ tendency to comparison shop, leading to increased purchase likelihood, especially when the policy is simple and easy to understand. Price-match guarantees serve as a heuristic for consumers, particularly those with low price sensitivity or high search costs, accelerating their purchase decisions. Conversely, when search costs are low, such guarantees may prompt more comparison shopping to validate the best deal.

Despite the advantages, the actual utilization of price protection guarantees by credit cardholders is minimal, prompting issuers to phase out these benefits in favor of more valued offerings. Automated apps like Earny and Sift have facilitated increased claim filings by tracking price drops and handling claims, impacting the traditional appeal of price protection. A report evaluating the price protection policies of the largest credit card issuers in the U.S. highlighted the detailed criteria used to assess the availability, coverage, claims process, and transparency of these benefits, reflecting the complexity and consumer expectations surrounding price protection policies.

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