{"id":4942,"date":"2018-05-12T12:31:27","date_gmt":"2018-05-12T16:31:27","guid":{"rendered":"http:\/\/www.montclair.edu\/information-technology\/?page_id=4942"},"modified":"2021-11-16T11:02:44","modified_gmt":"2021-11-16T16:02:44","slug":"phones-user-guide","status":"publish","type":"page","link":"https:\/\/www.montclair.edu\/information-technology\/phones-user-guide\/","title":{"rendered":"Telecom: Desktop Phone User Guide"},"content":{"rendered":"

 <\/p>\n

TO ENSURE PROPER EMERGENCY SERVICES RESPONSE:
\nDO NOT MOVE THIS PHONE FROM ITS LOCATION.<\/h2>\n

Please email itservicedesk@montclair.edu<\/a> or call the IT Service Desk at x7971 with questions regarding your phone<\/em><\/p>\n

Putting a Call on Hold.<\/h2>\n
\"Diagram<\/div>

\nTo answer an incoming call while on another call<\/em>
\nPress HOLD<\/strong>
\nPress the call appearance button<\/strong> of the new call <\/p>\n<\/div><\/div>\n

To put a call on Hold.<\/h2>\n

Press Hold<\/strong>
\nPress RESUME<\/strong> or the call appearance button of the held call to retrieve the call<\/p>\n

Message<\/h2>\n

Message lamp will light up when you have voicemail.<\/em>
\nTo check messages:
\nPress the Envelope button.<\/strong><\/p>\n

Mute<\/h2>\n

To block the caller from hearing your conversation.<\/em>
\nPress MUTE.<\/strong>
\nPress MUTE<\/strong> again to resume conversation.<\/p>\n

Personalizing Labels<\/h2>\n

To change the labels displayed on your phone.<\/em>
\nPress MENU<\/strong> or HOME<\/strong>
\nSelect Options & Settings <\/strong> or Phone Settings <\/strong>
\nSelect Application Settings.<\/strong>
\nSelect Personalize Labels.<\/strong>
\nSelect the label you want to edit.<\/strong>
\nPress EDIT<\/strong> or OK<\/strong>
\nEdit the label.<\/strong>
\nPress SAVE<\/strong> or OK<\/strong>
\nPress PHONE<\/strong> or EXIT<\/strong> to exit when finished<\/p>\n

Redial<\/h2>\n

To redial the last number dialed.<\/em>
\nPress SPEAKER<\/strong> or pick up handset
\nPress REDIAL<\/strong> or Dial #5<\/p>\n

Ring Pattern<\/h2>\n

To select a unique ring pattern.<\/em>
\nPress HOME<\/strong> or MENU<\/strong>
\nSelect Options<\/strong> & Settings or Phone Settings <\/strong>
\nSelect Screen & Sound Options<\/strong>
\nSelect Personalized Ringing<\/strong>
\nScroll through the ring patterns
\nPress PLAY<\/strong> or OK<\/strong> to replay a ring
\nPress OTHER<\/strong> to hear an alternate ring
\nPress SAVE<\/strong> to choose the new ring pattern<\/p>\n

Ring Volume<\/h2>\n

To adjust the ringer volume.<\/em>
\nLeave handset on hook
\nPress the appropriate end of the volume button bar, located near the keypad<\/p>\n

Speaker<\/h2>\n

To place, answer, or end a call without lifting the handset.<\/em>
\nPress SPEAKER<\/strong>
\nPlace or answer the call
\nPress SPEAKER<\/strong> to end the call<\/p>\n

To adjust the speaker volume<\/h2>\n

Press the appropriate end of the VOLUME<\/strong> button bar.<\/p>\n

To change from speakerphone to handset<\/h2>\n

Pick up the handset
\nTo change from handset to speakerphone
\nPress SPEAKER<\/strong>
\nHang up handset<\/p>\n

Transfer<\/h2>\n

To transfer a call to another extension.<\/em>
\nPress TRANSFER<\/strong> to get dial tone
\nDial the number
\nPress COMPLETE<\/strong> or OK
\n<\/strong><\/strong>Hang-up
\nNote: If the line is busy or no answer, return to the call by pressing the call appearance button.<\/em><\/strong><\/p>\n","protected":false},"excerpt":{"rendered":"

  TO ENSURE PROPER EMERGENCY SERVICES RESPONSE: DO NOT MOVE THIS PHONE FROM ITS LOCATION. Please email itservicedesk@montclair.edu or call the IT Service Desk at x7971 with questions regarding your phone Putting a Call on Hold. To put a call on Hold. Press Hold Press RESUME or the call appearance button of the held call […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":125,"comment_status":"closed","ping_status":"closed","template":"","meta":{"inline_featured_image":false,"footnotes":""},"class_list":["post-4942","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.montclair.edu\/information-technology\/wp-json\/wp\/v2\/pages\/4942","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.montclair.edu\/information-technology\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.montclair.edu\/information-technology\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.montclair.edu\/information-technology\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.montclair.edu\/information-technology\/wp-json\/wp\/v2\/comments?post=4942"}],"version-history":[{"count":8,"href":"https:\/\/www.montclair.edu\/information-technology\/wp-json\/wp\/v2\/pages\/4942\/revisions"}],"predecessor-version":[{"id":21900,"href":"https:\/\/www.montclair.edu\/information-technology\/wp-json\/wp\/v2\/pages\/4942\/revisions\/21900"}],"wp:attachment":[{"href":"https:\/\/www.montclair.edu\/information-technology\/wp-json\/wp\/v2\/media?parent=4942"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}