Faculty and staff are often the first to notice when a student is struggling whether that be emotionally, academically, or behaviorally. Your care, attention, and timely action can make all the difference.
Include the following sample syllabus statement to normalize help-seeking:
精品成人福利在线 University cares about your well-being. If you are experiencing personal, emotional, or academic challenges, resources are available. Please consider reaching out to the CARE Team or Counseling and Psychological Services for support.
- Excessive absences, erratic participation, visible distress, declining work.
- Learn more about when to refer a student to CARE.
Small, compassionate openings can make a big difference.
- 鈥淚鈥檝e noticed you鈥檝e seemed overwhelmed lately鈥攈ow can I support you?鈥
- 鈥淚t seems like you鈥檝e had a lot going on鈥攈ow are you holding up?鈥
- 鈥淚鈥檓 here to listen if you want to talk about what鈥檚 on your mind.鈥
- 鈥淵ou鈥檙e important to me, and I want to understand what you鈥檙e going through.鈥
- 鈥淲hat鈥檚 been the hardest part of your week so far?鈥
What to Say
When a student opens up, focus on listening and validating their feelings.
鉁 鈥淭hat sounds really tough, and I appreciate you sharing it with me.鈥
鉁 鈥淵our feelings are valid鈥攃ollege can be a big adjustment.鈥
鉁 鈥淵ou don鈥檛 have to go through this alone. I鈥檓 here for you.鈥
鉁 鈥淚t鈥檚 okay to ask for help鈥攚ould you like to connect with campus resources together?鈥
鉁 鈥淚 care about you, and your well-being matters more than anything else.鈥
What Not to Say
Avoid language that minimizes or dismisses their feelings.
鉂 鈥淛ust toughen up鈥攅veryone goes through this.鈥
鉂 鈥淚t鈥檚 not that big of a deal; you鈥檒l get over it.鈥
鉂 鈥淵ou have nothing to be stressed about.鈥
鉂 鈥淥ther students have it worse, so you should be grateful.鈥
鉂 鈥淵ou鈥檙e just being dramatic.鈥
If You鈥檙e Concerned About Their Safety
If you鈥檙e worried about a student, it鈥檚 better to ask and act than to wait. Trust your instincts鈥攊f something feels wrong, take it seriously.
Ask directly but gently:
- 鈥淪ometimes when people feel this way, they think about harming themselves. Is that something you鈥檝e been thinking about?鈥
Stay with them until they are connected to help.
Contact CAPS or call the 988 Suicide and Crisis Lifeline (U.S.).
When and how to submit a
If you notice a student struggling鈥攁cademically, emotionally, socially, or personally鈥攜ou don鈥檛 need to handle it alone. Submitting a CARE Referral Form allows our team to reach out, provide support, and connect the student to the right resources. A referral is not a punishment; it鈥檚 a way to help students succeed and feel supported.
Not sure if you should refer? Use our simple flowchart: 鈥淪hould I Refer or Report?鈥
- Immediate safety concern? (danger to self or others) 鈫 Call campus police (5222) or 911.
- Student needs support but is not in crisis? 鈫 Submit a CARE Referral.
- Unsure? 鈫 Consult with a CARE Team member first. We鈥檙e here to guide you.
- Learn more about when to refer a student to CARE.
Emergency Protocols
- Call 973-655-5222 (on-campus police) or 911 if a student is in immediate danger or experiencing a life-threatening emergency.
- For urgent mental health concerns, you can connect students directly with Counseling and Psychological Services (CAPS).